Policies

SHIPPING

All orders ship within 1 to 3 business days. Orders ship USPS First Class or USPS Priority Mail from Coos Bay, Oregon. We ship to the U.S. only.
Our FREE Shipping only pertains to USPS Priority Shipping. If Overnight Shipping is required, please email us directly (sales@canardlabs.com) and we will add the additional cost to your order.
Please note that certain items can 'sweat' (candles) or melt (face + body creams) in extreme heat.

RETURNS

We stand by the quality of our products; defective products may be returned within 2 days of delivery. Please contact us at: sales@canardlabs.com if you have received a defective product.

CUSTOMER SERVICE POLICY

Here at Canard Labs, we believe that the customer should always be happy. We will do whatever we can to remedy any situation to make the customer happy as long as we are treated with kindness and respect. If a customer becomes rude, abusive or hostile they will be FIRED as a customer of Canard Labs.